> For the complete documentation index, see [llms.txt](https://tk-scripts.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tk-scripts.gitbook.io/docs/common-questions.md).

# Common questions

Answers about buying, downloading, support, refunds, subscriptions and editing TK Scripts resources for FiveM.

## Where do I receive the script after purchase and how do I download it?

Tebex emails your receipt, and the script appears in the [Cfx.re Portal](https://portal.cfx.re) of the Cfx.re account you signed in with at checkout. Download it from there. The server's license key must belong to that same account, or the script does not start ([fix](/docs/common-problems.md#you-lack-the-required-entitlement-to-use)).

## I made a purchase but did not receive the script / money was taken but nothing arrived / I transferred the script to someone but they did not receive it

If nothing has arrived 30 minutes after paying, contact [Tebex Buyer Support](https://www.tebex.io/contact/checkout) with the transaction ID from your receipt email.

Transfers happen in the Cfx.re Portal, not through TK Scripts staff. Cfx.re allows one transfer within 28 days, and it can't be undone; a transfer that did not arrive goes to [Cfx.re support](https://support.cfx.re).

## Can I get a refund?

No. All sales are final, so we don't offer refunds ([Terms of Service](https://tkscripts.com/tos)). Check a script's requirements and docs before you buy.

## What happens when my subscription ends?

The scripts from a plan work until the end of the last paid period. After that they are removed from your Cfx.re account and stop starting on your server. Cancel from any Tebex email or at [checkout.tebex.io/payment-history](https://checkout.tebex.io/payment-history).

## How do I get support?

Open a ticket in the [TK Scripts Discord](https://discord.gg/YndnF9tkqu) with the script name, your framework and the full console error. Support runs only through Discord. We aim to answer every ticket within 24 hours, but there is no guaranteed response time.

## Can you give me a discount?

We don't give personal discounts or build custom bundles. Bundles, subscription plans and any running offers are on [tkscripts.com](https://tkscripts.com).

## Do you sell open source?

No. Every script is protected by Cfx.re Asset Escrow. The config files and editable files are open for you to change, and newer scripts also open all framework-specific functions and events, so you can connect another framework, inventory or target.

## Can I edit the UIs of your scripts?

`esx_tk_darkweb`, `qb_tk_darkweb`, `esx_tk_drugs`, `qb_tk_drugs` and `esx_tk_mechanicjob` ship plain HTML, CSS and JavaScript in their `html` folder, which you can edit freely.

The other scripts ship a compiled React build in `web/build`. You can restyle them with your own CSS. Larger changes need the source code, which is not sold.

## How to add a progress bar?

Most scripts have a `DoProgress` function in `client/main_editable.lua`. Replace its body with a call to your progress bar resource, keep its parameters (the animation and, in most scripts, the duration in milliseconds), and return `true` when the bar finishes or `false` when the player cancels.

## Can you add or change something in this script?

Request it in a Discord ticket. Whether and when it is added depends on the request and our workload.

## Do you do custom work?

No, we don't take custom work.