Common problems

Failed to verify protected resource

Files were possibly corrupted during transfer. Ensure hidden files are copied; the .fxap file in a protected resource must be included. Some FTP programs skip these files. https://forum.cfx.re/t/introducing-asset-escrow-for-your-resources/4777151

You lack the required entitlement to use

Try restarting your server and make sure your server license key is correct. If you bought the resource on the wrong account, you can transfer it to another account on keymaster. https://forum.cfx.re/t/introducing-asset-escrow-for-your-resources/4777151

Syntax error near '<\1>' or ERROR: attempt to call a nil value (field 'x')

In most cases, these errors happens because:

• Config.Framework is set incorrectly

• You are using old versions of some of the script files while others have been updated

• Some files are missing, not loading properly, or are corrupted

This issue is usually not caused by the script itself, so there is often nothing we can directly fix from our side.

What usually helps:

• Perform a fresh install of the script

• Make sure you copy all files properly when moving the script to your server (including the .fxap file)

• If you are updating the script, make sure you copy any new files that might have been added and make sure to replace all files that were updated

• Double-check that nothing is missing after uploading

• If you are using FileZilla, try using WinSCP instead

• Clear both your server cache and your client cache

In many cases, a clean reinstall solves the problem.

ERROR: Attempt to index a nil value (global ‘lib’)

If you use ox_lib, make sure you add shared_script '@ox_lib/init.lua' to fxmanifest.lua. If you don't use ox_lib, set Config.UseOxLib to false.

ERROR: Unknown column 'x' in 'field list'

Make sure you import the sql included with the script to your server's database. If you are unsure how to do this, you can lookup a tutorial on Youtube for example.

Changing currency symbol

Go to locales/en.lua (or the file for your chosen language) and update the symbol there.

If you are using esx_tk_mechanicjob and want to change from euro to USD: Go to html/script.js and change every Intl.NumberFormat('fi-FI', { style: 'currency', currency: 'EUR' }) to: Intl.NumberFormat('en-US', { style: 'currency', currency: 'USD' }) (other currencies can also be used by changing the 'en-US' and currency: 'USD' see here)

Addon vehicle name showing as NULL

You need to add names for all your addon vehicles using AddTextEntry. This can be placed in any client-side script. For example:

AddTextEntry('gtr', 'Skyline GTR 17')

Items not working on qb-core & ox_inventory

Go to ox_inventory/modules/bridge/qb/server.lua and change function server.UseItem to this:

function server.UseItem(source, itemName, data)
    local cb = QBCore.Functions.CanUseItem(itemName)
    return cb and (cb.func and cb.func(source, data) or cb(source, data))
end

3rd party integrations not working correctly

We try to provide support for widely used resources such as phone systems, dispatch systems, housing scripts, etc.

However, we do not always own or use those scripts ourselves. Because of that, we cannot guarantee full compatibility with every third-party resource.

Most integrations are based on:

• Public documentation of other scripts

• Community provided examples

• Customer shared solutions

We will do our best to help, but in some cases you may need to adjust the integration yourself depending on your setup.